One of the most frequent constituent concerns my office and I assist with involve the Virginia Department of Motor Vehicles (DMV). We are usually able to help resolve issues quickly for constituents; please call or email us for assistance!
COVID-19 Service Changes Information:
July 22, 2020 Clarke and Frederick County Service Updates:
Berryville DMV Select - While the Select's office hours will remain Monday-Friday 9 a.m. to 4 p.m., the Select will be using a ticketing system. Customers can come to the office, get a ticket and wait in their cars until their number is announced over the PA system. There will be one ticket per customer, with a limit of two transactions per customer. There will also be a limit of no more than four customers in the office at any time. The number of tickets issued daily will be no more than 100. The Select will not allow walk-in customers. Face masks are required.
DMV Connect - An appointment-only visit by a DMV Connect team is scheduled for Monday, July 27 through Wednesday, July 29 at the Ruritan Building (an air conditioned facility), Clarke County Fairgrounds, 890 West Main Street, Berryville from 10 a.m. to 3 p.m. each day. DMV Connect is our “office in a suitcase” that provides specific services that generally require an in-person visit. These transactions include original driver’s licenses and identification cards, original titles, original vehicle registrations, and disabled parking permits. DMV Connect cannot conduct vital record transactions, testing including knowledge and road tests, and HAZMAT fingerprinting. We expect to make appointments available for this visit July 23, at which time appointments can be made on our website at dmvNOW.com/appt. Face masks are required.
Winchester Customer Service Center - The Winchester DMV Customer Service Center is currently scheduled to reopen to the public for specific appointment-only transactions on Monday, August 3. Appointments will be available through the DMV website sometime the afternoon of Monday, July 27. Face masks are required.
July 1, 2020 DMV Rolls Out New Process for Road Skills Testing
RICHMOND - Modeling the best practices of other states and industry leaders, the Virginia Department of Motor Vehicles (DMV) will implement a new method for passenger vehicle road skills testing that ensures new drivers demonstrate safe driving skills while incorporating social distancing for the health and well-being of customers and employees. DMV will also resume motorcycle skills testing according to the best practices for social distancing....
Road skills testing at DMV is available to Virginia residents age 18 and older. If you are under age 18, the road skills test will be given as part of the Virginia driver education course taken at a public, private or commercial driving school. For more visit https://www.dmv.virginia.gov/drivers/#ed_reqs.asp.
To get started, a customer must first schedule an appointment for a passenger vehicle or motorcycle skills test at dmvNOW.com/appt. DMV is first offering passenger vehicle road skills tests at its Richmond Central Customer Service Center beginning July 1. An additional location in each region will be available for road test appointments beginning this week and continuing in coming weeks.
After check-in at DMV, the customer will proceed to the testing site - a large section of the parking lot cordoned off by cones. For everyone’s safety, DMV test examiners will wear appropriate personal protective equipment, and will always maintain an appropriate social distance from the applicant.
During the test, the customer will operate the vehicle at the direction of the test examiner who will communicate from outside the vehicle via an open window. The examiner will instruct the customer to demonstrate control of the vehicle and complete required maneuvers on the course, such as showing that the customer can work the wipers and horn, can safely back up the vehicle, can park the vehicle, and can safely operate the vehicle.
For more information, visit dmvNOW.com/skillstest.
June 25, 2020 UPDATE Validity of Virginia DMV-issued Credentials Extended Additional 90 Days
Amended Directive Gives Customers Extra Time to Make Appointments to Renew Driver’s Licenses, IDs, and Vehicle Registrations
RICHMOND – Governor Ralph Northam has amended Executive Directive Seven (ED 7) to further extend the validity of credentials issued by the Virginia Department of Motor Vehicles (DMV) to accommodate Virginians with expiring driver’s licenses, identification cards, and vehicle registrations. This extension provides up to an additional 90 days to renew these important credentials while DMV safely and carefully continues to reopen customer service centers with appointment-only service.
The Fourth Amended ED 7 extends the validity of every driver, vehicle, special identification, and driver credential due to expire on or before July 31, 2020, for up to an additional 90 days not to exceed October 31, 2020. This extension is in addition to the prior extension of up to 90 days not to exceed August 31, 2020.
- March 15 and April 30: A customer whose credential expired between these dates will have an additional 90 days added to the prior 90 days, effectively 180 days, beyond the expiration date to renew. Example: If a customer’s driver’s license expired on March 17, the initial 90-day extension would give them until June 15 to renew, and this new extension means that the license must be renewed by September 13.
- May 1 and July 31: Those with credentials expiring between these dates will have up to 90 more days beyond the expiration date, for a total of up to 180 days, not to exceed October 31, 2020. Example: For a customer whose credential has an expiration date of July 17, the initial extension gave that customer until August 31 to renew, and the new extension gives them until October 31. After July 31st: If a credential expires after July 31st, it must be renewed before its expiration date. Example: If a driver’s license expires August 2, it must be renewed by August 2
June 15, 2020 Update- Additional DMV Customer Service Centers to Reopen across the Commonwealth - 31 offices reopened for specific services by appointment only
RICHMOND - The Virginia Department of Motor Vehicles (DMV) continues to safely reopen customer service centers for specific services by appointment-only. Another four locations will reopen on June 22.
For a complete list of customer service centers open to the public, visit dmvNOW.com.
DMV is working hard to equip and safely reopen offices as quickly as possible. Only one month of appointments is available at any time on the calendar. Each day, throughout the day, additional appointments are added to the end of the available 30-day period. Customers are encouraged to check back regularly to view the updated availability as locations reopen and appointments are added daily.
Reopened DMV offices are providing specific services that generally require an in-person visit. These transactions include original driver’s licenses and identification cards, original titles, original vehicle registrations, disabled parking permits, and vital records. If a transaction can be conducted by another method, such as online or by mail, customers should use that method. For a complete list of appointment services currently available visit dmvNOW.com/appt. No road testing for passenger vehicles and motorcycles is being offered at this time.
DMV is reopening offices across the Commonwealth as it is able to put appropriate precautions in place. The phased reopening plan balances DMV's service mission with the need to protect the health and well-being of customers and employees by enacting social distancing protocols and other best practices recommended by the Centers for Disease Control and Prevention and the Virginia Department of Health. In an effort to combat the spread of COVID-19, per Executive Order Sixty-Three, the Commonwealth of Virginia requires Virginians to wear face coverings in public indoor settings.
In addition to visiting a DMV customer service center, customers can also conduct business in person by visiting a DMV Connect team or DMV Select partner location (Including Berryville and Purcellville). DMV Connect travels the state to provide limited service at locations such as libraries, government centers, colleges, and military bases as a convenient alternative to a DMV customer service center. DMV Connect cannot conduct vital records transactions, testing (including knowledge and road tests), and HAZMAT fingerprinting. To view appointment opportunities and locations, visit dmvNOW.com/appt. DMV Select partners operate independently through local governments and private entities and offer mostly vehicle-related transactions. To find out more about visiting a DMV Select partner, visit dmv.NOW.com/select.
As DMV reopens more offices across the Commonwealth through mid-summer, customers with expiring credentials have been assisted by an executive directive put in place by Governor Ralph Northam which extends the validity of some driver’s licenses, identification cards, and vehicle registrations. The validity of driver’s licenses and identification cards expiring on or before July 31, 2020, is extended for 90 days, not to exceed August 31, 2020. This means that a customer whose credential expired between March 15 and May 31 will have 90 days beyond the expiration date to renew, and credentials with an expiration date from June 1 to July 31 must be renewed no later than August 31, 2020. Vehicle registrations that expire in March, April, and May are extended for 90 days; those expiring in June are extended for 60 days; and those expiring in July are extended for 30 days. In addition, the federal enforcement date for REAL IDs was moved to October 1, 2021.
REAL ID Information
***REAL ID UPDATE March 26, 2020***
The Department of Homeland Security, as directed by President Donald J. Trump, is extending the REAL ID enforcement deadline beyond the current October 1, 2020 deadline... the new deadline for REAL ID enforcement is October 1, 2021.
The option to obtain a REAL ID compliant Virginia driver’s license or identification card will be available beginning October 1, 2018. DMV encourages customers to gather in advance the documents they’ll need to present in order to obtain a REAL ID. For many folks, those documents will be a U.S. birth certificate or unexpired U.S. passport, a Social Security card or payroll check stub and two documents to show Virginia residency, such as a rental lease agreement and a utility bill. In case it is helpful, a REAL ID brochure is available here. There’s also a wealth of information at dmvNOW.com/REALID.
***REAL ID UPDATE June 21, 2019***
learned from the Department of Homeland Security (DHS) that the Department of
Defense (DoD) is currently rolling out updated security guidance to military
installations nationwide that is resulting in non-REAL ID compliant credentials
already not being accepted by some military bases, well before the federal
enforcement deadline of October 1, 2020.
DMV has been notified by a few customers that they were recently denied access to military bases (specifically Quantico and Fort Belvoir) when presenting their Virginia driver’s licenses for entry. The licenses were non-compliant with REAL ID, bearing the phrase “Federal Limits Apply.”
This action by the DoD conflicts with information previously provided by the DHS indicating the federal enforcement of REAL ID would begin October 1, 2020. DHS advises it cannot influence other federal agencies to adhere to the October 1, 2020 enforcement deadline; however, DHS maintains the date is firm for airport security.
The new DoD security guidance is reportedly being implemented over the course of one year. While some bases have already begun enforcement, DMV is contacting every Virginia military installation to determine its identification requirements. All navy bases in Virginia indicate they are still accepting all forms of Virginia-issued credentials.
DMV is updating its website and REAL ID promotional materials, and customer service representatives will be prepared to advise customers of the changing DoD ID requirements.
We encourage those needing uninterrupted access to federal facilities to apply for REAL ID or contact the federal facility to inquire about accepted credentials prior to a visit to the facility.
Berryville DMV Select - Trip's Auto Sales
During the 2019 Session, I introduced a Commending Resolution honoring the owner and staff of the DMV Select office at Trip's Auto Sales for their exceptional service to Clarke County and surrounding areas.
WHEREAS, for 60 years, Trip's Auto Sales has partnered with the Virginia Department of Motor Vehicles as a DMV Select office; and
WHEREAS, as a Department of Motor Vehicles or DMV Select office, Trip's Auto Sales provides services to motorists including registration, titling, plates, registration renewal, and disabled and wheelchair accessible parking tags; and
WHEREAS, Trip's Auto Sales owner, Charles Triplett “Trip” Hardesty III, inspires those around him as an 89-year-old small business owner who is the longest-standing agent for the Virginia DMV, as he opened as a License Agent on May 4, 1959; and
WHEREAS, the Trip's Auto Sales office ranks as one of the busier DMV Selects in the Commonwealth, handling over 40,000 transactions each year; and
WHEREAS, the Trip's Auto Sales DMV Select office provides crucial services, like the DMV2Go monthly mobile office setup that gives Berryville motorists greater access and an alternative to the faraway DMV office in Winchester; now, therefore, be it
RESOLVED by the House of Delegates, That the Trip's Auto Sales DMV Select office hereby be commended for 60 years of service to the community; and, be it
RESOLVED FURTHER, That the Clerk of the House of Delegates prepare a copy of this resolution for presentation to Charles Triplett “Trip” Hardesty III, owner of Trip’s Auto Sales, as an expression of the House of Delegates’ admiration for the business’ longevity and its ongoing relationship with the DMV.
Purcellville DMV Select
After nearly a year of negotiation and work, I was pleased to participate in the January 6, 2017 ribbon-cutting for the restoration of DMV Select service at the Virginia Regional Transit (VRT) location in Purcellville. I had been in communication with Federal, State, and local government officials for the last year, working to restore the DMV service in Western Loudoun. My press release from that event is available here and video of remarks at the event is below.
DMV tries to make as many transactions as possible available online in an attempt to reduce costs and wait times. The DMV website has a map with current wait times for all of their Full-service Customer Service Centers here, or you can check on the Leesburg wait time here, and the Winchester wait time here. Whenever possible, I encourage my constituents to complete transactions online, visit the Berryville DMV Select at 6103 Lord Fairfax Highway, Berryville, the Purcellville DMV Select at 109 North Bailey Lane, Purcellville, or utilize the visits from DMV 2 Go, the agency’s mobile full-service customer service center. Information about which transactions are available via each method is here.
The DMV 2 Go schedule for 2020 in our area is below (check here for updates and exact hours):
NOTE: All DMV2Go visits are currently cancelled due to emergency measures to slow the spread of COVID-19
8/10, 9/9, 10/14, 12/7
Berryville DMV Select (Trip's Auto Sales)
6103 Lord Fairfax Highway
Frederick County (and Winchester)
5 North Kent Street
1460 University Drive
** DMV CONNECT can process all DMV transactions; except, for Vital records and testing. Located in the Ferrari Room in the Brandt student center.
**Westminster Canterbury-Shenandoah Valley
300 Westminster Canterbury Drive
** DMV Connect visit. DMV Connect offers all transactions except testing and vital records.
** The Village at Orchard Ridge
400 Clocktower Ridge Drive , Winchester, VA 2260
** DMV Connect visit. DMV Connect offers all transactions except testing and vital records.
Loudoun County (Western)
8/18, 9/21, 9/22, 10/19, 11/16, 12/3
Douglas Community Center
405 East Market Street
8/6, 9/17, 10/8, 11/5, 12/17
12 N Light St,
Lovettsville, VA 20180
8/5, 9/16, 10/7, 11/4, 12/16
Purcellville DMV Select
109 North Bailey Lane
8/21, 8/26, 9/18, 10/16, 11/23, 12/11
Lucketts Community Center
42361 Lucketts Road
Leesburg, VA 20176